Samsung officially responds to Galaxy Fold screen issues

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According to a recent report, it was revealed that Samsung had sent out early review units of the Galaxy Fold to popular publications and YouTubers. Unfortunately, the displays on those units sent out started to run into problems where they failed pretty early on in their reviews. Samsung has since issued a statement addressing some of those problems.

According to Samsung;

A limited number of early Galaxy Fold samples were provided to media for review. We have received a few reports regarding the main display on the samples provided. We will thoroughly inspect these units in person to determine the cause of the matter. Separately, a few reviewers reported having removed the top layer of the display causing damage to the screen. The main display on the Galaxy Fold features a top protective layer, which is part of the display structure designed to protect the screen from unintended scratches. Removing the protective layer or adding adhesives to the main display may cause damage. We will ensure this information is clearly delivered to our customers.

For those unfamiliar, the issues stemmed from some reviewer removing what some assumed was a screen protector layer on their display. While it is sort of like a screen protector, as Samsung’s statement notes, removing it could cause some damage. That being said, we can’t say we’re too surprised given that this is relatively a new tech.

Hopefully Samsung will get it in order ahead of the phone being released to the public.

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