YouTube TV Outage: Google gives free week of credit to affected subscribers

4

Google is compensating affected YouTube subscribers a free week credit following the previous outage in connectivity of the streaming network

During the previous week, on the 17th of October to be precise, YouTube experienced a Twitch in their connectivity for nearly two hours and was later rectified. However, while we think an apology from the YouTube team had settled all of the matter, information gathered minutes ago informs of Google tendering an apology on behalf of the video streaming network and also offering affected YouTube TV subscribers by offering a free week of credit.

“We’re sorry about the unexpected YouTube TV interruption on October 16th,” reads a note to the YouTube many subscribers. “We love our TV as much as you do, and our goal is to make sure that you can access your events and shows – whenever and however you want. To help make this right, we’d like to give you a week of free service.” The note further informs.

The free service will be offering a $10 credit worth of note that will only be available to be claimed by 11:50 PM PT on Wednesday, October 24th, and subscribers will need to fill out a form that was emailed out to YouTube TV users this past weekend. This massive giveaway indicates that the YouTube team are really sorry for the outage that marks the second serious outage this year after the service suffered interruptions during this summer’s World Cup games. Although it’s not a guarantee that such would never repeat itself again, however, its a sign that the team will go to any extent to avoid such a situation henceforth.

4
Leave a Reply

avatar
4 Comment threads
0 Thread replies
0 Followers
 
Most reacted comment
Hottest comment thread
4 Comment authors
hussainiiykekelvinsEmeka Ahanonualadenika toluwalope joseph Recent comment authors
  Subscribe  
newest oldest most voted
Notify of
aladenika toluwalope joseph
Guest
aladenika toluwalope joseph

It is a good compensation move

Emeka Ahanonu
Guest
Emeka Ahanonu

This is good, they should be doing it more often

iykekelvins
Guest
iykekelvins

What a grand way to apologise to its subscribers.

hussaini
Guest
hussaini

Among all search engines, Google still remains the best and I must say that they are really trying their best.kudos to team google