Google is compensating affected YouTube subscribers a free week credit following the previous outage in connectivity of the streaming network
During the previous week, on the 17th of October to be precise, YouTube experienced a Twitch in their connectivity for nearly two hours and was later rectified. However, while we think an apology from the YouTube team had settled all of the matter, information gathered minutes ago informs of Google tendering an apology on behalf of the video streaming network and also offering affected YouTube TV subscribers by offering a free week of credit.
“We’re sorry about the unexpected YouTube TV interruption on October 16th,” reads a note to the YouTube many subscribers. “We love our TV as much as you do, and our goal is to make sure that you can access your events and shows – whenever and however you want. To help make this right, we’d like to give you a week of free service.” The note further informs.
The free service will be offering a $10 credit worth of note that will only be available to be claimed by 11:50 PM PT on Wednesday, October 24th, and subscribers will need to fill out a form that was emailed out to YouTube TV users this past weekend. This massive giveaway indicates that the YouTube team are really sorry for the outage that marks the second serious outage this year after the service suffered interruptions during this summer’s World Cup games. Although it’s not a guarantee that such would never repeat itself again, however, its a sign that the team will go to any extent to avoid such a situation henceforth.